You can return any product in 15 days after you received them - no questions asked.
Please note, customized bikes on your specifications cannot be returned unless there are warranty issues, but otherwise they are not refundable.
The costs of the return shipment will be on you and we will refund you after we will receive, test and inspect the parts.
All of our products come with limited warranty including the batteries, controllers, motors and other parts.
Unless specified otherwise on each product the warranty period is 24 months, including on batteries,.
Any DATE Cx controllers come with 1 year warranty
All the service repairs come with 1 month warranty. This applies to repaired motors, controllers, displays as well as battery repairs - but not the battery cells themselves,
All motor cables come with 1 month warranty, but any phisical damages will void the warranty.
The warranty period starts on the day your parcel is delivered.
Any missing, damaged or otherwise affected parts would be deducted from the refund.
The initial shipping and the return shipping costs will not be refunded.